Shipping policy
Last updated: Saturday March 14th, 2026
At That Money Girl, we believe in clarity, intention, and a customer experience that feels smooth from checkout to delivery.
Because many of our products are made to order, shipping times may be different from stores that keep inventory on hand.
Order Processing
Most orders are processed after purchase and prepared for production before they are shipped.
Processing times may vary depending on the product, order volume, and seasonal demand.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.
Shipping Times
Estimated shipping times may vary based on your location, the product ordered, and carrier conditions.
Delivery timelines are estimates only and are not guaranteed.
Delays may occasionally occur because of high order volume, weather conditions, customs processing, or carrier issues outside of our control.
Made-to-Order Fulfillment
Many That Money Girl products are made to order.
This means your item may require production time before shipment begins.
This additional time helps ensure your order is created specifically for you and prepared with care.
Shipping Rates
Shipping rates are calculated at checkout unless otherwise stated.
The final shipping cost will depend on factors such as the destination, the products ordered, and the shipping method selected.
International Shipping
We may offer shipping to select international destinations.
International orders may be subject to customs fees, import duties, taxes, or other charges determined by the destination country.
These charges are the responsibility of the customer.
Incorrect Shipping Information
Please make sure your shipping address is complete and accurate before placing your order.
That Money Girl is not responsible for delays, losses, or delivery issues caused by incorrect or incomplete shipping information provided at checkout.
If you notice an error in your shipping details, please contact us as soon as possible.
Lost, Stolen, or Delayed Packages
If your package is lost, delayed, or marked as delivered but cannot be located, please contact us and we will do our best to help guide the next steps.
Once a package has been handed to the shipping carrier, delivery conditions are largely outside of our control.
However, we will always do our best to support you in resolving shipping-related issues where possible.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
Include your order number, a brief description of the issue, and clear photos so we can review your request.
If approved, we may offer a replacement or refund depending on the situation.
Contact
If you have questions about this Shipping Policy or about your order, please contact: